The 2020 Insurance Challenge.
Today’s insurance market is tougher than ever, with increasingly sophisticated customers and difficult economic conditions challenging insurers to innovate and reduce costs to survive. New and demanding regulation is only adding to the pressure. Welcome to the “new normal” for insurance companies. By 2020, conditions will be just as, if not more, challenging.
To succeed in this new normal environment, all aspects of finance operations need attention: processes, people and organization, data and technology, and the sourcing and location of work. They must improve if finance is to meet its three most pressing challenges: lower cost, improved reporting and the delivery of real business value.