Financial Services Ireland


Conduct and Culture in Financial Services – 21 November, 2018

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EY’s upcoming event Conduct and Culture in Financial Services will take place on Wednesday, 21 November at 8.00am at the EY offices on Harcourt Street. At this forum, we will discuss what is behind the more intensive focus on governance, behaviour and culture as well as the key messages for the financial services sector. We will discuss the typical challenges which firms face and the varying initiatives and interventions which will shape the financial services market in the medium term.

We are thrilled to announce a fantastic line up of speakers from the Central Bank of Ireland, Irish Independent and the ESRI Behavioural Research unit. See below for full details of agenda and speakers.

If you would like to attend please contact

8.00-8.30 Registration and light breakfast

8.30 Seminar starts

Central Bank’s Focus on Behaviour and Culture 

Claire Lanigan, Head of Division, Asset Management Supervision, Central Bank of Ireland
Jenny Minogue, Organisational Psychologist, Insurance Supervision, Central Bank of Ireland

Meeting Supervisor’s expectations and the components to get right
Barbera Smit, Senior Manager, Risk Advisory, EY Netherlands

The important role of the whistle-blower
Shane Phelan, Legal Affairs Editor, Irish Independent

Transforming culture – factors for successful programmes
Dennis Layton, Global Deputy Lead for People Advisory Services, EY

Consumer decision making and fair outcomes

Professor Pete Lunn, Head of the ESRI’s Behavioural Research Unit

10.45 Conclusion