Within FSO Consulting Ireland, EY is seeking to hire a Service Quality (SQ) Executive at a minimum of Senior Manager level reporting to the FSO Consulting Ireland SQ Partner Lead, Florian Plass. The role will be based in Dublin.
Service Quality (SQ) is the application of quality procedures & principles fundamental to the successful delivery of exceptional client services. Service Quality encompasses the methods & tools and principles that EY has put in place globally to ensure that it contains the threat of litigation, limits damage to its reputation and achieves full fee recovery whilst exceeding client expectations.
The team is looking for a motivated individual with a track record of achievement in a professional services and/or financial industry environment with a service quality and contract management backgound. The role will also be part of a team across the EMEIA FSO Consulting region.
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