Supplier risk management (SRM) continues to be an important topic for many organisations. Continuous regulatory scrutiny and increased corporate governance requirements by shareholders require organisations to monitor and manage their supplier risk more efficiently. Oversight and governance continues to be a critical element of a mature supplier risk management function and is increasingly more of a focus during regulatory reviews.
Companies are altering their functions to better ensure that supplier services are continually available and operating in line with risk, performance and regulatory compliance expectations, and to ensure that customer data is adequately handled and secured. This survey (focused on the Financial Services sector) gathered benchmark information which will assist companies in general meet these risk management goals.