In the first half of 2014, EY conducted a survey of 35 global insurance companies, comprising life, non-life and multi-line insurers in 10 leading insurance markets. The survey seeks to understand the issues, challenges and priorities facing finance and actuarial organisations over the next 5 years. Participants included CFOs, senior finance executives, chief accounting officers and corporate controllers.
Survey questions spanned key business priorities, drivers and operating models, benchmarks for headcount and expenses, and trends in shared services and outsourcing programs. The objective was to provide executives with valuable information to gauge their current state and guide implementation activities to respond to future needs.
Our major findings highlight:
We hope you find the results of this survey informative and thought provoking. EY welcomes the opportunity to discuss these findings in more detail, and review potential approaches to improve the finance and actuarial function within your organisation.