Financial Services Ireland

Digital and CX

On-demand webinar: the future consumer

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The most recent webinar in EY’s Business Leaders’ series took place on June 25th and is available to listen back to now. This 25-minute webinar, titled The Future Consumer, focuses on the unprecedented pace of consumer behaviour change and how organisations are stepping up to meet its opportunities and challenges.

The panellists for this session were:

  • Graham Reid, Head of Markets, EY Ireland (moderator)
  • Laurence Buchanan, EMEA Customer Practice Lead, EY
  • Yvonne Kiely, Head of EY-Seren
  • Niall Corrigan, Head of Digital and CX, EY Financial Services

The discussion includes an in-depth look at the changing consumer landscape, exploring how it is poised to evolve as Ireland moves beyond lockdown and the implications for every business.

Listen to the Financial Services segment below, or listen in full to all three of our experts speaking about the global impacts across industries HERE. 


You can also review our latest insights and thinking to support you in leading through these volatile times; don’t hesitate to reach out if you have any questions.

Niall Corrigan

FS Partner, Head of Digital & CX
Niall's Full Profile